Active Listening: seek first to understand

Question 1 / 10Press 1–4

What's the published recipe for the "then to be understood" half of Habit 5, in order?

1Logos, ethos, pathos (lead with logic)
2Ethos (character and credibility), Pathos (emotional connection), Logos (logic) — in that order; skipping the first two is why well-reasoned arguments fail
3Charisma, charm, conclusion
4Speak loudly and repeat yourself

Habit loop