Chapter 71 · Quick Fire
Kotter's 8-Step Process: the published workhorse for leading change
Question 1 / 10Press 1–4
What are Kotter's published 8 steps for leading change, in order?
- 1Plan, do, check, act, repeat — five steps
- 2Urgency, Coalition, Vision, Volunteer army, Remove barriers, Short-term wins, Sustain acceleration, Institute change
- 3Diagnose, design, deliver
- 4Vision, mission, values, goals, tactics, metrics, review, repeat
Habit loop
- Learn
Finish this step. - Plan
Decide the next sitting. - Do
Carry one part into action. - Reflect
Log what changed. - Teach
Pass one point on.